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Our servicesProfessional Services

Technology that works in your operation.

Buying technology is the start. Making it deliver results is our job: we understand the operation, then design, implement and follow adoption through.

See the six pillars Talk about your challenge

Six pillars. From design to routine.

Your context defines the combination.

Implementation, evolution, AI adoption or the cost of licenses and AI call for different depths. We connect exactly what your scenario needs.

Strategy and architecture

Expert Consulting

We translate business challenges into processes, solution architecture and an implementation connected to how teams really work.

  • Diagnosis and assessmentMap the processes, platforms and gaps that hold work back.
  • Solution designConnect goals, workflows, roles and the platform requirements.
  • Implementation and validationConfigure, integrate and test the solution with the teams using it.

For the operationClarity to decide. A foundation to execute.

Governance and evolution

Subscription plans

Implementation ends, evolution continues: a team that knows your environment handles management, support and evolution.

  • Operate without interruptionsPlatforms that run well and stay in use, without disruption.
  • Move forward every cycleProcesses keep improving, with best practices and new features.
  • Scale with context and AIMore areas and AI at work, with SaaS FinOps and AI FinOps.

For the operationExpertise on hand. Evolution with direction.

Talk about the subscription plans

People and adoption

Training & Workshops

Technology delivers when people know how to use it. We train with each team's real work, by profile and hands-on.

  • By team profileContent adapted to leaders, managers and operational teams.
  • Real scenariosWorkshops and training on day-to-day workflows and challenges.
  • Accessible knowledgeSupport materials, documentation and Q&A sessions for teams.

For the operationKnowledge in practice. More autonomy.

Intelligence at work

AI Adoption

AI as a means, not an end: applied to processes and platforms to find information, answer, automate and support better decisions.

  • Context before AIGoals, knowledge and processes that guide AI.
  • Connectors and AI-Player agentsConnected applications and agents for real work.
  • Adoption and feedbackTrain teams, validate usage and adjust.

For the operationAI serving business goals.

License costs

SaaS FinOps

Licenses bought and licenses used rarely match. We show what the company pays for in software and what it actually uses, with an adjustment plan.

  • VisibilitySubscriptions and licenses by vendor and by area.
  • Real usageWho uses what, how much, and what sits idle or duplicated.
  • Adjustment planOptimize, consolidate and renegotiate, with targets.

For the operationVisible spending. Decisions based on usage.

See SaaS FinOps

AI costs

AI FinOps

AI consumption has become a board-level cost. We show what the company spends on credits and tokens and what AI gives back to the business, with an adjustment plan.

  • VisibilityAI credits, tokens and subscriptions, by department.
  • ReturnWhat each use of AI gives back to the business.
  • Adjustment planLimits, governance and consumption targets.

For the operationAI with a clear cost. Use with a return.

See AI FinOps

SaaS FinOps. AI FinOps. What goes unused?

Paid and used rarely match.

What you pay for, use and get from licenses and AI, with an adjustment plan. Standalone or in the subscription plans, starting with Atlassian and monday.com.

  1. 01

    Visibility

    Every subscription and license, by vendor and by area.

  2. 02

    Real usage

    Who uses what, how much, and what sits idle or duplicated.

  3. 03

    AI consumption

    AI credits and tokens, and what each use returns to the business.

  4. 04

    Governance

    Purchasing rules, shadow IT and security risks.

  5. 05

    Adjustment plan

    Optimize, consolidate and renegotiate, with targets to track.

From strategy to adoption.

It doesn't end at configuration.

In structured initiatives, we connect business vision, execution, knowledge and governance, at the depth your scenario calls for.

Set the direction

Start with what matters.

Goals and challenges come before choosing configurations.

  1. 01

    Business vision

    Align priorities, expected results and success criteria with leadership.

    What becomes clearThe direction and goals of the initiative.

  2. 02

    Assessment

    Listen to the teams and map processes, applications, bottlenecks and opportunities.

    What becomes clearWhere we are and what needs to change.

Build the experience

Connect design and execution.

The solution takes shape in the process and the platforms that support it.

  1. 03

    Strategy and processes

    Design workflows, roles, rules and platform architecture based on the assessment.

    What we buildA design that connects business and technology.

  2. 04

    Implementation

    Configure workflows, automations and integrations. Validate with users and plan the go-live.

    What we buildA working experience, tested with the team.

Consolidate adoption

Adoption that keeps evolving.

Learning, knowledge and decisions support the next cycles.

  1. 05

    Training

    Practice real scenarios by profile, answer questions and gather feedback on usage.

    What remainsPeople ready for the new routine.

  2. 06

    Knowledge

    Organize processes, guides and lessons in a collaborative hub, with owners who keep it up to date.

    What remainsAn accessible base to learn and act.

  3. 07

    Autonomy and governance

    Define roles, indicators and criteria to prioritize improvements and track progress.

    What remainsDirection to decide and sustain the next cycle.

Every operation has its own starting point. We adjust the stages, depth and pace to your needs and where your operation stands.

In any area. With the teams.

From business teams to technology.

From HR to Marketing, Customer Service to IT, Planning to Sales: technology makes sense when it answers to people's daily work.

Examples of challenges that connect teams

HRCustomer ServiceSupport

Knowledge and service

Organize guidance, processes and sources so teams find answers and handle requests.

How we helpWorkflows, knowledge base, training and AI applied to service needs.

PlanningMarketingSales

Management and visibility

Connect requests, projects, priorities and responsibilities to follow what has to happen.

How we helpProcess design, platform implementation and adoption by the teams themselves.

ITDevelopment

Operations and delivery

Structure service and development routines, connecting processes and platforms.

How we helpArchitecture, integrations, support, evolution and training for the operation.

The starting point can be a team or a workflow. Priorities, integrations and value criteria are defined with you.

Start with the challenge

Start with what isn't working yet.

An implementation, a subscription plan or a FinOps diagnosis? Tell us where your operation stands. We'll connect context, expertise and the next step.

A conversation about your operationTell us your challengeLet's build the starting point. Knowledge, platforms and AIA-Players IntelligenceExplore the AI platforms.